FAQs
Can I talk to Dr. Headset?
You sure can!
Mobile +61 412 831 410
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How much will the repair of faults cost?
The cost depends on the fault. Every fix attracts a Service Fee and parts replacement costs.
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Can you let me know when the headset arrives and when you return it to me?
Yes, be sure to ask for this on the Repair Request Worksheet. Worksheet available via online submission or print & post.
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What if the quote recommends not economical to repair?
Pay the return postage and you can have the headset back or tell me to dump it.
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My Headset is part of me and I want it repaired; is this possible?
Yes, but you might pay more than it is worth for the emotional attachment.
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Can you upgrade my Headset with the latest technology?
Yes, just tell me what you want on the Repair Request Worksheet.
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How did the Doctor get his qualification?
Kindergarten of being kicked in the teeth, school of hard nocks and the university of experience.
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I would like a guarantee.
Of course. Every job comes with a 30day warrantee on parts and a 30 day guarantee on workmanship.
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What brand would you recommend as a replacement?
AOPA has researched headset purchase at; http://www.aopa.org/News-and-Video/All-News/2001/April/1/How-To-Buy-a-Headset
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Fill out this form
GET A QUOTE!
You have a problem with your aviation headset?
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With specialist aviation knowledge and experience, we have the best chance of correcting that.
No more forms, no more receptionist, talk direct to the Doctor.
​Call Mobile 0412 831 410 and agree to have the call recorded so that all of the important details of the repair are captured.
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Please have available:
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Brand of headset?
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Model of headset?
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What is the headset not doing properly?
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Your Name?
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Your postal address so I can return the fixed headset?
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Your email address?
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Your mobile phone number?
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After boxing the headset and wrapping it in bubble wrap to protect it, send it to Australia Post Parcel Locker:
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John Baker
Parcel Locker 101 448 4373
Peninsula Fair Shopping Centre
252-282 Anzac ave
Kippa Ring QLD 4021
The complete address will ensure fast delivery.
You can complete a repair form if you wish. Go to the Repair Tab on the website and either print the form or submit it online.
Mobile: +61 412 831 410
Email: doctorheadset@gmail.com